Here is an email we just received from one of our clients. Its nice to see Pine Cove Consulting is "on the ball" when it comes to support!
Pine Cove’s support team is certainly “on the ball.” Recently, our office was experiencing internet access problems. After a few calls to my wife and colleagues, I concluded it was a city-wide problem with the cable/internet provider and knew we would need to wait it out. A few minutes passed and the phone rang. It was Derrick Morse, one of your tech support team in Wyoming, on the other end. He mentioned that he could “see” that our server was showing some fluctuations and thought he would call to see what was going on. I was impressed. I didn’t need to call and alert anyone. Your team saw it and took action. That is what I call support!
President & CEO